ORIENTATION AND SOCIALIZATION:
ORIENTATION AND SOCIALIZATION:
The definition of orientation is " familiarization with and adoption to a situation with or an
environment." . Orientation is often just a superficial indoctrination into company's philosophies, policies and rules;
sometimes it includes the presentation of an employee handbook and a quick tour
of the office or plant. This can be costly.
In one way, a displaced worker from the factory who is hired into
another environment is similar to
a new college graduate. Upon
starting a new job, both will face a kind of
"culture shock" . As they
are exposed for the first time to a new organizational culture, both find that the new job is not quite
what they imagined it to be. While
visiting a foreign country you are told about the local customs, or else
you learn them on your own by a process of trial and error.
A new employee's experience during the initial within an organization
can have a major impact on his/her career. A new hire stands on the boundary of
the organization- certainly no longer an outsider but not yet
embraced by those within. There is a great stress, the new hire wants to
reduce the stress by becoming incorporated
into the "interior" as
quickly as possible.
THREE TYPICAL PROBLEMSS FACE THE NEW EMPLOYEES:
1) PROBLEMS IN ENTERING A GROUP:
When starting a new job, many new employees
wonder . will I be able to do a job, or
will I fit in around here; or will the boss
like me, whether I will be free from physical and psychological harm. these
first day jitters may be natural but they reduce the new employee satisfaction and
ability to learn. Psychologists say
that initial impressions are strong and lasting because new comers
have little else to judge. To make employee become a satisfied and productive member the manager and the HR department must make these initial impressions favorable.
2) NAÏVE EXPECTATIONS:
Organizations find it much easier
to communicate factual information about
pay and benefits, vacations and company
policies than information about
employees norms, company attitudes. Simple
fairness suggest that employees
ought to be told about these
intangibles.
3) FIRST JOB ENVIRONMENT:
Does the new environment help or hinder the new employee to climb aboard, can peers
be counted on to socialize the new employee to desired job standards.
SOCIALIZATION:
The HR
department efforts help integrate
new comers into the organization
and enables socialization to take place.
Socialization
is the ongoing process through which an employee begins to understand
and accept the values, beliefs and norms
held by others in the organization . the
socialization process helps the organization meet its needs for productive employees while enabling
new employees to meet their needs. An important
objective of HR management is to assist
employees in achieving their personal goals, atleast insofar as those goals enhance the individual contribution to the organization. The success
of orientation programmed rest on a notion that how
faster socialization process inculcates organizational values beliefs and norms.
Orientation programs are particularly
effective socialization tool because they are used among new employees. Since most new comers have a strong desire to be accepted
, they attempt to internalize the way
things are done in the organization and make
their way too. Training furthers the socialization process by having employee
actually learn and perform the desired behavior.
CONTENT AND RESPONSIBILITY FOR ORIENTATION:
Formal
orientation program usually rely
on the HR department and the supervisor
. this two tiered orientation program is used because the issues covered din an orientation fall
into tow broad categories: general topics of interests to most new
employees and specific job related issues of concern only to
specific job holders. The topics
included in an orientation program are labeled under organizational issues and employee benefits
are general concerns for virtually every
new employee and so they are typically
explained by
representatives from the HR department .
the coverage of organizational
issues and fringe benefits often is supplemented with an employee hand book that describes company policies, rules , regulations, benefits and other terms.
In addition
to the HR department's
presentation, the
orientation is continued by employee's supervisor, who handles
the job related introduction . this
tier of orientation program include
introducing new employee to their
co-worker . sometimes new comers also need to meet other who work
in different department. Inspectors, supervisors, accountants part of social network to
which a new employee becomes attached.
TOPICS OFTEN COVERED IN EMPLOYEE ORIENTATION PROGRAM
ORGANIZATIONAL ISSUES:
·
History of employer
·
Organization of employer
·
Names and titles of key
executives
·
Lay out of physical period
·
Probationary period
·
Product lives or services
provided
·
Company policies and rules.
·
Employee hand book
·
Safety procedures and
enforcement.
EMPLOYEE BENEFITS:
·
Pay scale and pay days
·
Vacations and holidays
·
Rest breaks
·
Training and education
benefits
·
Counseling
·
Insurance benefits
·
Rehabilitation programs
·
Retirement programs
·
Employer-provided services for employees
INTRODUCTIONS
- To supervisor
- To trainer
- To co-worker
- To employee counselor
JOB DUTIES
- Job location
- Job safety requirements
- Job tasks.
- Overview of job
- Relationship of other jobs.
The effectiveness of orientation program rests upon the role of supervisor and its success demands complete
absorption of supervisor's
energies. .
A helpful supplement to the new comer orientation is the assignment of the buddy.
Under the third tier, the buddy
system of orientation, an experienced
employee is asked to show the new worker
around, conduct introduction for
the supervisor and answer the new comer's questions.
OBJECTIVES OF ORIENTATION:
- To reduce the initial anxiety all new
entrants feel when they join a new
job in a new organization.
- To
familiarize the new employees
with the job, people work
place, work environment and the organization.
- To facilitate outsider
- To reduce exploitation by the
unscrupulous co-worker
- To reduce the cultural shock faced in
the new organization.
BENEFITS:
·
A well designed orientation program reduces anxiety,
nervousness, absenteeism and employee's turnover.
·
Effective induction also
helps integrate the new employees into
the organization and foster the
feelings of belongingness to the new
organization.
·
Induction also binds the new comer and the present
employee in a team.
ORIENTATION FOLLOW UP:
Successful orientation program include built in follow
up procedures. Follow up is needed because new employee's often are reluctant to admit that
they do not recall everything
they were told in the initial orientation session . the HR
department often uses a pre
scheduled meeting or a simple checklist
that ask the employees to critique the
weakness of the orientation program. Weakness
presumably are topics about which an employees need more
information . the checklist also
serves as a feedback to help the HR department
identify the parts of program that are strong. The face to face meeting between the employee and supervisor
is the most important type of orientation follow up.